Contact Lake Placid

Lake Placid Ice Skates invites your comments or requests for additional information about the company and its products. Simply contact the company, using any of the methods listed below.

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Main Office

Lake Placid Ice Skates
P.O. Box 249
Litchfield, IL 62056

Customer Support

Phone: 217-324-3961
Fax: 217-324-2213

Refunds

www.rollerderby.com will process returns and refunds only for items that were purchased directly from www.rollerderby.com within the last 30 days. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund.

Refund Process

Once your return is received. A credit for the full purchase price (plus tax excluding outbound shipping cost) will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to www.rollerderby.com unless the return is a result of our error.

Return Guidelines

You may return any new, unused items ordered from www.rollerderby.com in the last 30 calendar days. Items must be returned in the original packaging along with the invoice or packing slip. Please allow 2 weeks from receipt of return for processing.